Your Questions, Our Answers
CHECK OUT OUR FREQUENTLY ASKED
Q-1. DO I HAVE SIGN UP FOR A LONG TERM CONTRACT?
A. No, our leases are on a month-to-month basis.
Q-2. WHAT ARE MY PAYMENT OPTIONS?
Checks and money orders mailed to the Arizona address.
Pay online with our payment link on your emailed invoice.
Debit/Credit cards over the phone to the billing office.
Set up an auto recurring payment with your Debit/Credit card.
Set up an auto recurring ACH with your checking account.
Cash accepted for initial unit rental.
Major credit cards accepted are: MasterCard, VISA.
Q-3. DOES YOUR FACILITY PRORATE RENT?
A. Yes, when renting your rent is prorated to the end of the month.
Q-4. WHY DO I NEED INSURANCE?
A. While your items are in storage they are not covered by the storage facility for loss or damage. We strongly recommend that all customers have insurance to cover their belongings. Do not assume any existing policy will automatically cover your items in storage. Check with your insurance agent regarding your homeowners or renters policy coverages.
Q-5. CAN I STORE MY VEHICLE IN YOUR FACILITY?
A. Yes, you may store your vehicle in the 10 x 20 single car garage storage units. Please use cardboard under the engine in case of oil leaks. Currently no outdoor storage space is available.
Q-6. WHAT ITEMS CANNOT BE STORED?
A. You cannot store any hazardous, toxic, or illegal items. Also, no food or perishable items can be stored in our spaces. If in doubt of what can be stored in our spaces, please ask the property manager. Examples of items that cannot be stored are: Ammunition, gasoline, paint, paint thinner, propane, food, produce, plants, fireworks, etc.
Q-7. DO YOU HAVE PROTECTION AGAINST RODENTS?
A. Yes, we supply every unit with one free professional strength rodenticide. Refills available if needed.
Q-8. WHAT ARE YOUR SECURITY MEASURES?
A. We have an Automated Security Gate activated by the tenants personalized entry code. There is dust to dawn overhead lighting and the entire facility is fenced.